RECEPTIONIST

A Front Desk Agent is the first point of interaction for guests at a resort. They are responsible for providing excellent customer service, handling check-ins and check-outs, and resolving guest issues. Moreover, they often perform tasks such as answering phone calls, scheduling rooms, and providing facts about the accommodation and its amenities.

A Hotel Associate is the primary point of contact for guests at a hotel. They are responsible for offering excellent customer care, handling check-ins and check-outs, and tackling guest issues. Furthermore, they often perform tasks such as answering phone calls, reserving rooms, and providing facts about the hotel and its facilities. Personal Ass